Project Heaven and Project Hell
April 28th, 2010Regardless of what kind of work you do, it’s likely you encounter this type of project – high expectations, critical deadlines, limited resources (often too limited to deliver with). While this is a tough spot to be in, it’s certainly not the end of the world. Actually, some of my favorite projects over the years had these types of constraints. Projects like these have the potential to really bring a group of people together on both the agency side and on the client side to deliver something nearly impossible.
Project Heaven
The nice thing about a project like this is that there’s just no time for the types of things that can get in the way in a normal project. There’s no time for politics, no time for endless deliberation. I often use the phrase “it’s a marathon, not a race” but in these projects – it’s a race.
The difference in making these projects the best or worst experiences of your professional life is entirely who you’re working with, who you’re working for and the tone you set for the work together. I’ve had projects where everyone on both the agency side and the client side checked their egos at the beginning of the project and dove in to do the work as a single collaborative team. The agency/client division all but disappeared and everything was shared – both the failures and the successes. There’s laughter and there’s stress, and no one is in it alone. And at the end of every day, everyone can feel good about the time that was put in on the project.
Project Hell
The other type of project is where there’s no shared ownership, no sense of a collective team. People aren’t collaborating, they’re “put on the hook” for things – and are more often than not, they’re set up to fail. Every day is met with dread. Every day it’s own small failure.
Not a day goes by that I don’t feel lucky to work with the folks that I work with today – meaning both my fellow designers, writers and developers as well as the clients we get to help. It’s been a long time since I’ve had anything but that first type of project and I hope I never have to to back to an environment where the second kind is the norm.